Privacy Policy

At j77j, we are committed to protecting the privacy and personal data of every player on our platform. This Privacy Policy explains in clear, formal terms what information we gather when you visit j77j.one, create an account, make deposits or withdrawals, or interact with our games — including cricket betting, live casino tables, slots, and crash games. It also explains how we use that information, with whom we share it, and the rights you hold as a user based in Bangladesh or elsewhere.

By accessing or using the j77j platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of the platform. We encourage you to revisit this page periodically, as we may update our privacy practices in response to legal changes or evolving platform features. All players must be aged 21 or older to register and participate in real-money gaming at j77j.

Our Privacy Commitments

1. Information We Collect

j77j collects personal information to provide a safe, personalised, and reliable gaming experience. The categories of information we collect fall into two broad groups: information you provide directly to us, and information collected automatically when you use our platform.

Information You Provide Directly

When you register an account, verify your identity, make deposits or withdrawals, or contact our support team, you may provide the following:

• Full name, date of birth, and gender
• Email address and mobile phone number
• Residential address (city, district — for example Dhaka, Chittagong, Sylhet, Khulna, Rajshahi)
• Payment account details for bKash, Nagad, Rocket, Upay, or bank accounts used for transactions
• Identity verification documents such as National ID card or passport number

Information Collected Automatically

When you browse or interact with j77j.one, our systems automatically record certain technical and behavioural data, including:

• IP address, device type, operating system, and browser version
• Pages visited, time spent on each page, and navigation paths through the site
• Game activity logs, wager amounts, bet history, and session durations
• Cookies, session tokens, and similar tracking technologies (see Section 4)

2. How We Use Your Information

j77j uses your personal information for the following legitimate purposes:

• Account creation, verification, and ongoing account management
• Processing deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment channels
• Fraud detection, anti-money-laundering (AML) checks, and responsible gaming monitoring
• Personalising your gaming experience, recommending relevant games, and delivering promotional offers you have consented to receive
• Providing customer support via email and live chat, and responding to account inquiries
• Complying with applicable legal obligations, including record-keeping requirements and regulatory requests

3. How We Share Your Information

j77j does not sell, rent, or trade your personal data. We may share information with carefully selected third parties only in the following circumstances:

• Payment processors — to facilitate bKash, Nagad, Rocket, Visa, and Mastercard transactions, the relevant payment provider receives the minimum necessary transaction data.
• Game software providers — providers such as Pragmatic Play, Evolution Gaming, and Spribe may receive anonymised session data to support game integrity and fair-play certification.
• Legal and regulatory authorities — where required by law, court order, or legitimate regulatory inquiry, we may disclose personal data to the relevant authority.
• Service providers — trusted technology and infrastructure providers (such as hosting, security auditing, and analytics) who are bound by confidentiality agreements and process data only on our instructions.

In all cases where data is shared with third parties, we require those parties to implement appropriate technical and organisational security measures and to use the data only for the stated purpose.

4. Cookies and Tracking Technologies

j77j uses cookies and similar tracking technologies to enhance your browsing experience, keep your session active after login, and gather aggregate analytics about how players use the site. Cookies are small text files stored on your device when you visit a website. They do not contain executable code and cannot access other files on your device.

Types of Cookies We Use

Essential cookies are required for core platform functionality such as login sessions, language preferences, and security tokens. These cannot be disabled without impairing your ability to use the site. Performance and analytics cookies help us understand aggregate player behaviour — for example, which game categories are most popular — so we can improve the platform. We do not use these to build individual user profiles for advertising purposes.

Managing Your Cookie Preferences

You may manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies will affect core site functionality, including the ability to remain logged in. Deleting cookies will not remove your account or personal data stored on our servers.

5. Data Security

j77j employs industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include SSL (Secure Sockets Layer) encryption for all data transmitted between your browser and our servers, restricted staff access to sensitive data on a need-to-know basis, regular security audits and penetration testing by independent service providers, and firewalls and intrusion detection systems that monitor our infrastructure around the clock.

While we take every reasonable precaution, no method of electronic storage or internet transmission is 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected users promptly and take immediate remedial action in accordance with our incident response procedures.

6. Data Retention

j77j retains your personal data for as long as your account remains active and for a reasonable period thereafter in line with our legal and operational obligations. Specifically, account and transaction records are retained for a minimum period required to satisfy anti-money-laundering and record-keeping regulations. Following account closure, data is securely archived and then permanently deleted after the required retention period has elapsed.

Where you have provided consent for marketing communications, we retain your contact details for that purpose until you withdraw consent. Withdrawing consent does not affect the lawfulness of processing that occurred before the withdrawal.

7. Your Rights

As a user of the j77j platform, you have the following rights in relation to your personal data:

• Right of access — you may request a copy of all personal data we hold about you.
• Right to rectification — if any of your data is inaccurate or incomplete, you may request that we correct it.
• Right to erasure — subject to our legal obligations, you may request deletion of personal data we no longer need to retain.
• Right to restrict processing — in certain circumstances, you may ask us to limit how we use your data while a dispute or review is pending.
• Right to withdraw consent — where processing is based on your consent (for example, marketing emails), you may withdraw that consent at any time by contacting us.

To exercise any of the above rights, please contact our Data Privacy team at the email address listed in Section 11 below. We will respond to all verified requests within 30 calendar days.

8. Third-Party Links

From time to time, j77j content may reference or display the names of third-party game providers, payment partners, or sports leagues. This Privacy Policy applies solely to data processed by j77j. We are not responsible for the privacy practices of third-party companies, and we encourage you to review their respective privacy policies before sharing personal data with them directly.

9. Protection of Minors

j77j is strictly a 21+ platform. We do not knowingly collect personal data from individuals under the age of 21. If you are a parent or guardian and believe your child has provided personal information to j77j without your consent, please contact us immediately using the details in Section 11. We will promptly investigate and, where confirmed, delete all such data without undue delay. Age verification checks are an integral part of our registration and KYC process.

10. Changes to This Privacy Policy

j77j reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the 'Last Updated' date at the topof this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of the j77j platform following the posting of changes constitutes your acceptance of the revised Privacy Policy.

We encourage all players to review this Privacy Policy periodically. If you have questions about any proposed or recent changes, please contact our support team before continuing to use the platform.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way j77j handles your personal data, please contact our Data Privacy team. We are committed to resolving all privacy-related enquiries in a fair, transparent, and timely manner.

Email: [email protected] — our support team is available 24/7 and typically responds within one business day.